Support

At LANtech, we pride ourselves on our friendly, fast and approachable service.

How can we help?

At LANtech, we pride ourselves on our friendly, fast and approachable service. We’re here to help when you need us, with support via our 0800 number, instant chat, web portal or when you raise a ticket through our helpdesk. It’s our mission to resolve any issues before they even occur through our proactive monitoring, and all other tickets in a quick and efficient manner. 

LANcare/Helpdesk

When your business is a member of our LANcare support service, you can be sure that there’s a dedicated team looking after all of your IT needs. Our Helpdesk team will respond to your issue with immediate resolution or a clear strategy and timeline to fix the problem, whether it’s a step-by-step plan or arranging an engineer to come to you.

SUBMIT A HELPDESK TICKET

 

 

Coverage

We provide onsite coverage across New Zealand, Australia, Asia and the USA using our network of strategic partners.  Remote support is global using our LANcare Managed Services.

Hosted Services

We offer a number of hosted services including email, Virtual Disaster Recovery, file sharing, back up and Desktop and Infrastructure as a Service. With LANtech vOffice we can provide all server and software infrastructure needed for a small or medium sized business to operate.

Visit http://voffice.net.nz for more information

Live Chat