LANcare Managed Services

Caring for your IT, so you don’t have to.

LANtech is a leading provider of Managed IT Services and Support. We’re highly skilled and experienced in taking care of IT for businesses, enabling them to get on with what they do best.

Partner with us and you can select the exact level of support your business requires from our wide range of service offerings.  Whether your infrastructure includes a datacenter or a cabinet at the back of your office, you have internal IT support or are completely reliant on external IT assistance; we can tailor make a plan exactly to your requirements.  

Benefit from fixed support costs, proactive monitoring, remote support, inventory and auditing, patch management, comprehensive reporting and more. With a dedicated team and expert support, you can be confident the welfare of your IT systems is in good hands.

REMOVING THE RISKS 

Over 10 years ago LANtech made the transition to providing managed services to enhance their clients’ support experience.  The primary goal was to provide a “no surprises” monthly IT spend and a proactive service that prevented issues before they happened. 

Engaging LANtech’s team of almost 30 engineers, with expertise covering a huge array of technologies and devices, removed the risk of a company with single points of failure in their internal IT support.

The LANcare Managed Service offering is available for a wide range of platforms in two levels; Platinum and Gold.  Platinum is suited to the client who wants to primarily focus on their core business needs and requires LANtech to be responsible for the total wellbeing of their IT systems. 

The Gold SLA is suited to the client who requires LANtech to be predominately responsible for the wellbeing of their IT systems with some reliance on client in-house expertise.  Each LANcare agreement can be tailor made to fit with a client’s exact requirements.

To improve business continuity LANtech uses remote monitoring and management (RMM) software enabling engineers to remotely troubleshoot and fix issues with a wide range of IT devices.  Response times are dramatically lowered as most often remedial work can be done without requiring an onsite visit. 

 

The proactive monitoring of key performance indicators across the IT infrastructure prevents issues before they can manifest resulting in a stable environment and higher productivity.

Clients of all sizes have the advantage of predictable IT support costs across many platforms; onsite servers, datacentres, cloud hosting, multi-national/international sites, etc.

There are many other optional features including integrated anti-virus & anti-malware, email signature management, vendor management, Internet monitoring and custom backups. 

BENEFITS OF MANAGED SERVICE

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APPLE PRODUCT SUPPORT

LANtech has a dedicated support team to assist your business with all things Apple. Whether it’s design and implementation, maintenance and trouble-shooting or updates and overhauls, our qualified Apple support engineers can help.

Talk to us about defining the right level of service you need to ensure your business operates to its full potential.

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